OUR PRODUCTS, OUR SERVICES
What is the difference between premium quality and natural quality ?
What is the difference between nobel-quality and glued-laminated / finger-jointed timber?
How to get a quote on balanced steps or a panel of a specific shape?
Can the products be viewed in a showroom or store?
WOOD FINISHING AND CARE
How to apply the finish? What finish should you apply?
What is the difference between oil and varnish?
What should I do if my panel gets warped?
ORDERS AND AFTER-SALES
How to modify / add something to the order once it is confirmed?
What is the complaints procedure?
Where is my order? I have no tracking number; I do not know if it has been taken into account.
Can't find the answer to your question ? Contact our Customer Service
